Welcome to the Help Center! We’re here to make your experience smooth and stress-free. Whether you’re shopping, tracking an order, or need after-sales support, our team is always ready to assist.
📦 Order Help
🛒 How to Place an Order Browse products, add items to your cart, and checkout securely.
🔄 Modify or Cancel Orders Contact us immediately at 📧 info@jisiglobaltraders.com if your order hasn’t shipped yet.
🔎 Track My Order Enter your order number in our [Track My Order page] to view real-time updates.
🚚 Shipping & Delivery Help
🌍 International Shipping We deliver worldwide via reliable logistics partners.
⏳ Estimated Delivery Times
USA Orders: 3–7 business days
International Orders: 7–21 business days
📦 Shipping Confirmation You’ll receive an email with your tracking number once your order ships.
💳 Payment & Billing Help
💵 Accepted Payments Credit/Debit Cards, PayPal, and Secure Bank Transfers (for wholesale clients).
🔐 Secure Transactions All payments are encrypted for your protection.
📃 Invoices & Receipts Automatically sent to your email after purchase.
🔄 Returns & Refunds Help
♻️ Return Policy 30-day return window for eligible items. Products must be unused and in original condition.
💳 Refund Process Refunds are issued within 5–10 business days after inspection.
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